Policies

Return policy:

We have 15-days Return Policy, which is applicable under these circumstances:
a. Product should be unused.
b. The order must be returned in their original boxes, and in their original packaging.
c. Items on sale will not be exchanged or refunded.
d. The product has passed the quality control check at our end in order to assess if there has been any foul play.
e. Please refuse the delivery if you feel the packaging has been tampered with or damaged in transit. Do contact us as soon as possible and we will replace the order at the earliest if the claim is true.
f. We have strict Quality Check controls on all our shipping and packaging processes, but in case you do receive a damaged, defective/wrong product or an incomplete order, simply get in touch with us within 24 hours of receiving your order with pictures at and we will take care of the rest.
g. We do not have a refund policy at Ethnique Mojo. We would happily replace your product.
h. We have an authority to re-send the product back to you if it doesn’t pass the quality check. Before sending product back to you, we will share the images with you showing the defect and will intimate you via email/Call.

Shipping Policy

Ethnique Mojo is happy to ship packages nationwide. We plan to start international shipping soon. As we are committed to deliver your order promptly and in good condition we ship your orders only through reputed national courier companies wherein your product can be tracked online and real-time. All shipping rates are determined by the weight of your package and area to be shipped to.
For order in Delhi NCR we have a flat rate of Rs 100

Payment Policy:

Currently we have only two payments methods:
Direct Payment Method and Paytm or Google Pay (via mobile number).
Once you place your order, we will send you an email with our bank details and asking for the reference number of the payment.

-Either you can add us as a beneficiary with your bank account and transfer the amount directly. Once the payment is done, you will receive a reference number which you need to send to us with your order email.
-You can also deposit cash /cheque in our account. Please email us the copy of the receipt/cheque number or the reference number.
-Transfer through Paytm/google pay (we will share our mobile number in email)

Disclaimer:

EthniqueMojo.com holds the copyrights of all images, texts, graphics and data on this website.
Each trademark, product name, company name and logo displayed on ethniquemojo.com is its exclusive property. Any entity, must take written consent of ethniquemojo.com, to copy, re-publish, alter and distribute any of these intellectual properties.
We can neither guarantee nor can we warrant the accuracy of the colour and description of the product. It may differ from the one on ethniquemojo.com.
Ethniquemojo.com is liable only for the purchase price of any item purchased by you from the website.
If any kind of damage; personal injury or death; lost profit, goodwill & data or business interruption takes place due to the use of the website, ethniquemojo.com will not be responsible for it.
The laws of the India govern the agreement. If any litigation arises out of this web site, it shall be exclusively held in the courts of India.
Any provision of the agreement, if found illegal or void, will be eliminated. However the remainder will continue to hold the full force and effect.
The terms of use and policies as well as the website is constantly changed and updated. You are recommended to review the site regularly for any updates & changes. It will be taken for granted for the continuous users that they have accepted the changes. Ethniquemojo.com will not be liable for any ignorance on your part.

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